(3TQM CSeGA Gddg GdMSfi ef TQM cHGQ GdYdeGA (B:s (3GdRLGL(B-(3GdbTjQj(B-(3GdZRGdj(B-(3GHf GdYQHj(B-(3GdQGRj(B-(3GdbQWHj(B-(3GHf Gdbje(B-(3RQhb (B/s - (3SYOGhj, UdGM YHO GdJhGHs ((3GdbGgQI (B:s (3OGQ GdaVjdI,s, 2012)
(3SfI GdEjOGY (B: 2012.s
Keywords: (3GdEdgjGJ (B((3Yde GdcdGe(B)s; (3GdCSeGA GdMSfis