(3GdfgL GdCSei aj TQM CSeGA Gddg GdMSfi (B/s - (3GdMehO GdfLOj , eMeO Hf MeO,s ((3GdchjJ (B:s (3ecJHI GdEeGe GdPgHj,s, 2005)
Keywords: (3GdCSeGA GdMSfis; (3GdEdgjGJ (B((3Yde GdcdGe(B)s