(3GdCeO GdCbUi aj TQM CSeGA Gddg GdMSfi hUaGJgG GdYdjG (B/s - (3CHh HcQ Hf GdYQHj GdGTHjdj , eMeO Hf YHO Gddg Hf eMeO,s 468-543 (3gLQjs ((3WfLI, GdeZQH (B:s (3OGQ GdMOjK GdcJGfjI,s, 2015)
Keywords: (3GdCSeGA GdMSfis; (3GdEdgjGJ (B((3Yde GdcdGe(B)s